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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are the images not loading in the Image Choices widget?

    Asked by oleopheim on April 15, 2017 at 09:46 AM

    I have tried to add images under 'Image Choices' but it does not work.....

    The image url I made is no good, as you can see from the screenshot - the are just spinning.

    Please tell me how to make image url that can be used in your form.

    Thank you,

    Ole

    Image Choices

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on April 15, 2017 at 12:37 PM

    Could you please provide us with the form ID or URL, and also some sample image URLs that you have used, so we can inspect and assist you better?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by oleopheim on April 15, 2017 at 01:34 PM

    This is one of the images I tried to add. http://imgur.com/z6Yvgbo

    I made the url with imgur.com

    Was that the url you needed to see?

  • Profile Image

    Answered by oleopheim on April 15, 2017 at 01:56 PM

    This is the test-form I'm using: https://form.jotform.us/71043702481145

  • Profile Image
    JotForm Support

    Answered by Jim_R on April 15, 2017 at 04:20 PM

    The images are not loading because the URLs you used are not images per se, these are pages on imgur.com

    You need the direct link to the image to make this work. I'll list all the imgur.com pages I got from your form and their respective direct image links:

    Page: http://imgur.com/9p161YW

    Direct link: http://i.imgur.com/9p161YW.png

    Page: http://imgur.com/tlAqiih

    Direct link: http://i.imgur.com/tlAqiih.png

    Page: http://imgur.com/z6Yvgbo

    Direct link: http://i.imgur.com/z6Yvgbo.jpg

    Just change ALL the URLs you used and ensure you will be using the direct links (highlighted in yellow above) to the images.

    Here's how to get the direct links for your reference: