What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widget stucks on please run wizard

    Asked by HighLevelListening on April 15, 2017 at 11:37 AM

    So, I realized that this happens when your form designer is open at the same time you add a widget to your form. close the form designer then open the widget, it should load correctly!

    That fixed it for me, so for anyone who currently has this problem, hope it helps!

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    JotForm Support

    Answered by AIDAN on April 15, 2017 at 11:39 AM

    Thank you very much for your feedback. If you encounter this issue again please consider opening the console window of the developer tools (F12 keyboard button if you're using Google Chrome) to see if there are any errors. That would help us inspect further.

    Have a nice weekend!