What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change my username?

    Asked by leeannmead on April 15, 2017 at 08:44 PM

    How do I change this if I can?  When I set up or created my profile, I would have made my user name the name of my organization instead of my personal name.  I don't want to be sending the form link with my real name in it to all our volunteers and program participants.  Is there a way to change the user name on my profile?

     

    Thank you! 

    ~ Lee Ann 

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 16, 2017 at 06:15 AM

    We can help you in changing your username. 

    Please provide at least 3 unique username so that we can check for its availability. Please take note that period "." and spaces are not allowed anymore.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    We'll wait for your reply. Thank you.

  • Profile Image

    Answered by leeannmead on April 16, 2017 at 11:44 AM
    Hi there. I'd like sparksofhope as my username, please! I checked and it's available. 👍
    Thank you!
    ~ Lee Ann
    Founder & Programs Director
    Sparks of Hope
    Sent from my iPhone, please excuse any typos.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on April 16, 2017 at 12:48 PM

    As per your request, we have changed your account username leeannmead to sparksofhope. You may now login to your account using the new username. 

    Thanks!

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    Answered by claragrimes on May 08, 2017 at 10:36 AM

    Hi Jotform team, I would like to change my username from claragrimes to one of the following:

    ramsesproject

    ccc2017

    climateandcitiesconference

    Thank you for your help!

     

  • Profile Image
    JotForm Support

    Answered by Kiran on May 08, 2017 at 10:40 AM

    @claragrimes,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1138794

    Thank you!