What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I access the submissions of my form when I don't have a JotForm account?

    Asked by Megan  on April 16, 2017 at 01:52 PM

    I need help please. I had someone fill out a from and now I can't see their answers. When I try to sign in to jotform it doesn't recognize my email. I actually don't remember creating an account. Is it possible that I don't have an account? Anyways here is the form link https://form.jotform.us/70694956453166     I don't know if that helps. I really want to see their answers.

    Megan

    Page URL:
    https://form.jotform.us/70694956453166

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    JotForm Support

    Answered by Jim_R on April 16, 2017 at 02:41 PM

    Hey Megan, yes it is possible to build forms even without an account. What you used when you built your form (70694956453166) was just a Guest Account. I found the guest account you used for that form but it doesn't seem to have any emails associated with it.

    BTW, you may still view the submission if you're still within the Form Builder by going to the Submissions Page.

    Complete guide: How-to-View-Form-Submissions 

    To fix this, just create an account on this page https://www.jotform.com/signup then we'll move the forms, along with the Submission Data, from your guest account to your newly created account.

    Once you're done signing up, reply to this thread with your account username so we can proceed.

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    Answered by Megan  on April 16, 2017 at 08:44 PM
    Thanks Jim_R.
    My user name in EverlastingMoments
    ...
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    JotForm Support

    Answered by ashwin_d on April 16, 2017 at 11:12 PM

    Hello Megan,

    I have moved all the three forms from your guest account to your account with username "EverlastingMoments".

    Please sign in to your JotForm account and see if your are able to view forms & submissions. 

    Thank you!

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    Answered by Megan  on April 16, 2017 at 11:44 PM
    It works great. Thank you.
    ...