- MeganAsked on April 16, 2017 at 01:52 PM
I need help please. I had someone fill out a from and now I can't see their answers. When I try to sign in to jotform it doesn't recognize my email. I actually don't remember creating an account. Is it possible that I don't have an account? Anyways here is the form link https://form.jotform.us/70694956453166 I don't know if that helps. I really want to see their answers.
- JotForm SupportJim_RAnswered on April 16, 2017 at 02:41 PM
Hey Megan, yes it is possible to build forms even without an account. What you used when you built your form (70694956453166) was just a Guest Account. I found the guest account you used for that form but it doesn't seem to have any emails associated with it.
BTW, you may still view the submission if you're still within the Form Builder by going to the Submissions Page.
Complete guide: How-to-View-Form-Submissions
To fix this, just create an account on this page https://www.jotform.com/signup then we'll move the forms, along with the Submission Data, from your guest account to your newly created account.
Once you're done signing up, reply to this thread with your account username so we can proceed.
- MeganAnswered on April 16, 2017 at 08:44 PMThanks Jim_R.
My user name in EverlastingMoments
- JotForm Supportashwin_dAnswered on April 16, 2017 at 11:12 PM
I have moved all the three forms from your guest account to your account with username "EverlastingMoments".
Please sign in to your JotForm account and see if your are able to view forms & submissions.
- MeganAnswered on April 16, 2017 at 11:44 PMIt works great. Thank you.