Show Subtotal on Form: Not working unless a special pricing is enabled

  • leisuretime
    Asked on April 16, 2017 at 2:00 PM

    Hi - I added a quantity option for the Paypal payment on this form, which shows up fine when I am building the form, but in the preview and the live form, the quantity option does not show. Also, I have selected 'show subtotal on form' but it does not show it and keeps unselecting that option.

     

    Please advise.

     

    Thanks,

     

    Karl

    Page URL: http://www.stscsport.co.uk/clubtournament/
  • Mike
    Replied on April 16, 2017 at 3:14 PM

    Once the quantity is added please scroll down the page and click on a Save Product button.

    Show Subtotal on Form: Not working unless a special pricing is enabled Image 1 Screenshot 30

    The 'Show Subtotal on Form' option is currently designed to work only in combination with enabled 'Special Pricing Per Quantity' option. I have submitted a ticket about that issue to our developers.

    Show Subtotal on Form: Not working unless a special pricing is enabled Image 2 Screenshot 41

    Thank you.

  • Rose
    Replied on April 18, 2017 at 7:25 AM

    Thank you for reporting us.

    However, this ticket was found not a bug after consultation with our developer. As, It is designed that "show subtotal" for a product is visible if that product has an option and special pricing. 

    If you have more questions, please feel free to contact us. We would be pleased to assist you for any issue you may have.