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    Why I'm receiving Incomplete values error while submitting the form?

    Asked by CorinthianBC on April 16, 2017 at 02:30 PM

    Hello,

    My form has not been able to be submitted from iPad's lately, we hadn't had any problems until lately. When you attempt to submit form the iPad you get an error message that there are incomplete values yet all required fields are complete. Can someone please help

    Page URL:
    https://form.jotform.com/61055550341143

    Screenshot
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    JotForm Support

    Answered by Nik_C on April 16, 2017 at 02:58 PM

    I tested your form from an iPad simulator but I wasn't able to replicate this issue. The form submitted fine:

    Are you sure that Date of Birth field was filled properly?

     

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    Answered by CorinthianBC on April 16, 2017 at 05:26 PM

    I just looked and your right I submitted just fine, I used XX/XX/XXXX before and just submitted using XX-XX-XXXX and it went through just fine.

     

    Thanks for your help.

     

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    JotForm Support

    Answered by John_Benson on April 16, 2017 at 06:15 PM

    Thank you for letting us know that it is working fine now. If you need further assistance, please contact us again. 

    Related guide: 
    Should-You-Use-Required-Fields-on-Your-Form