Why I'm receiving Incomplete values error while submitting the form?

  • CorinthianBC
    Asked on April 16, 2017 at 2:30 PM

    Hello,

    My form has not been able to be submitted from iPad's lately, we hadn't had any problems until lately. When you attempt to submit form the iPad you get an error message that there are incomplete values yet all required fields are complete. Can someone please help

    Jotform Thread 1120493 Screenshot
    Page URL: https://form.jotform.com/61055550341143
  • Nik_C
    Replied on April 16, 2017 at 2:58 PM

    I tested your form from an iPad simulator but I wasn't able to replicate this issue. The form submitted fine:

    Why Im receiving Incomplete values error while submitting the form? Image 1 Screenshot 20

    Are you sure that Date of Birth field was filled properly?

     

  • CorinthianBC
    Replied on April 16, 2017 at 5:26 PM

    I just looked and your right I submitted just fine, I used XX/XX/XXXX before and just submitted using XX-XX-XXXX and it went through just fine.

     

    Thanks for your help.

     

  • John_Benson
    Replied on April 16, 2017 at 6:15 PM

    Thank you for letting us know that it is working fine now. If you need further assistance, please contact us again. 

    Related guide: 
    Should-You-Use-Required-Fields-on-Your-Form