What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    erro nas imagens

    Asked by globaldigital on April 16, 2017 at 04:19 PM

    AO ALTERAR page backgroud as imagens do logo e cabeçalho não aparecem mais. E NÃO CONSIGO

    PUBLICAR O FORMULÁRIO.

     

     

    Page URL:
    https://form.jotform.co/60944373650862

  • Profile Image
    JotForm Support

    Answered by jonathan on April 16, 2017 at 05:45 PM

    When I reviewed your form I see it like this.

     

    Can you please clarify if the logo on top of the form is wrong and if there was suppose to be a background image of the form?

    Please provide more details about the issue so that we can understand what it is and fix it.

  • Profile Image

    Answered by globaldigital on April 16, 2017 at 05:58 PM

    As imagens estavam visíveis normalmente tanto o logo acima como a imagem nos cabeçalho, não eram imagem de fundo e sim expostas em primeiro plano. Ao alterar o backgroud ocorreu o problema e não foi possível publicar fica carregando e não conclui.

  • Profile Image
    JotForm Support

    Answered by jonathan on April 16, 2017 at 06:17 PM

    I was able to see the issue when I checked using the Form Builder on your form.

    The issue was due to the problem on the image source URL. It seems the URL you were using is an invalid URL link.

     

    Can you share here the full URL path of the image source you were using on the image field. We can test the URL source here to identify the problem.

    Let us know if still not resolve.