What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email on bounceback list

    Asked by blissfulbm on April 16, 2017 at 04:56 PM

    Hi,

     

    On numerous occaisions I am being informed my business email address is on your bounceback list.

     

    I use jotform for my business and can not be missing receiving froms from my clients.

     

    Can you please advise how I fix this permanently?

     

    Thankyou.

     

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    JotForm Support

    Answered by jonathan on April 16, 2017 at 05:59 PM

    I checked your account email and I see it is no longer in bounce list.

    To prevent the bounce issue from occurring again and again, I recommend you review our user guide: How-to-Prevent-Email-Bouncing-Related-Issues

    Do let us know if issue persist even after correcting the problem on the form email already.