Email on bounceback list

  • Profile Image
    blissfulbm
    Asked on April 16, 2017 at 04:56 PM

    Hi,

     

    On numerous occaisions I am being informed my business email address is on your bounceback list.

     

    I use jotform for my business and can not be missing receiving froms from my clients.

     

    Can you please advise how I fix this permanently?

     

    Thankyou.

     

  • Profile Image
    jonathan
    Answered on April 16, 2017 at 05:59 PM

    I checked your account email and I see it is no longer in bounce list.

    To prevent the bounce issue from occurring again and again, I recommend you review our user guide: How-to-Prevent-Email-Bouncing-Related-Issues

    Do let us know if issue persist even after correcting the problem on the form email already.