my forms aren't being received by the recipient email?

  • giggle
    Asked on April 16, 2017 at 7:08 PM

    Hi there,

    I'm not sure why this is happening for this form: https://form.jotform.co/giggle/productorder

     

    I have checked the email on the bounce list and it's not there either.

    thanks,

  • Ian
    Replied on April 16, 2017 at 9:28 PM

    I could not replicate the issue at my end. This is the email copy of the email I received after filling the form.

    my forms arent being received by the recipient email? Image 1 Screenshot 20

    I would suggest that if the emails are not received by specific email ids then you should get your email id whitelisted in your clients email account.

    Please read the information in the following URL to understand it better :

    http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

    Hope this helps.