What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File upload issue

    Asked by kaylaheffernan on April 16, 2017 at 11:40 PM

    Hi there, 

    The file upload limit is 1024kb, but when a user takes photos with their mobile device (iPhone, iPad) while filling out the form it is larger than this. 


    Is there any way to compress the photos so that they can upload photos in to the form (in the default file upload)? 


    I have used a third party widget to work around this. 

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    JotForm Support

    Answered by Chriistian on April 17, 2017 at 01:29 AM

    You can change the file upload size of the file upload field on your form to allow your form to accept larger file size. The upload field max size of a single upload field is 1GB or 1048576 value in KB. 


    Here's a complete guide on Changing the File Upload Size Limit.

    Do let us know if you need further assistance.