What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When does my e-mail capture show up in the integration?

    Asked by sroy52 on April 17, 2017 at 01:32 AM

    I hooked up mail chimp as my integration to capture my e-mails. Yet, when I enter in an e-mail it does not show up in mail chimp. Does this take additional time? Is there a date in which I can expect it. Previously I opted to integrate mail chimp and it looks as though it was never added to our e-mail. The page will be on you tube.


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    JotForm Support

    Answered by Chriistian on April 17, 2017 at 02:08 AM

    When I enter in an e-mail it does not show up in mail chimp

    To fix this issue, please make sure that you have correctly set up the Mailchimp Integration on your form. Here's a guide on How to Integrate with MailChimp. Please also make sure that you have correctly mapped the fields on your form.


    If the issue still persists, please try removing the integration and re-add it back again on your form.

    Do let us know if you need further assistance.