When does my e-mail capture show up in the integration?

  • sroy52
    Asked on April 17, 2017 at 1:32 AM

    I hooked up mail chimp as my integration to capture my e-mails. Yet, when I enter in an e-mail it does not show up in mail chimp. Does this take additional time? Is there a date in which I can expect it. Previously I opted to integrate mail chimp and it looks as though it was never added to our e-mail. The page will be on you tube.

    https://form.jotform.co/53231234239852

  • Chriistian Jotform Support
    Replied on April 17, 2017 at 2:08 AM

    When I enter in an e-mail it does not show up in mail chimp

    To fix this issue, please make sure that you have correctly set up the Mailchimp Integration on your form. Here's a guide on How to Integrate with MailChimp. Please also make sure that you have correctly mapped the fields on your form.

    When does my e mail capture show up in the integration? Image 1 Screenshot 20

     

    If the issue still persists, please try removing the integration and re-add it back again on your form.

    Do let us know if you need further assistance.
    Regards.