My account is asking to upgrade. Why?

I got an upgrade warning on your hello system. And upgraded my starter plan storage. I paid $ 90 for two years. Now he wants me to raise the plan again. Because it is customer mail

e mail: mujdeom@gmail.com

user : mujdeom

This is a duplicate thread to https://www.jotform.com/answers/1120792- which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

Thank you!