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danAsked on April 17, 2017 at 9:38 AM
all my forms are off line and I can't sign in
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SvenReplied on April 17, 2017 at 10:24 AM
Your account has been auto-suspended by our system, due to suspected spam activity. In your form CC Form, you are collecting credit card information. Please note that this is a violation to our Terms of Use.
You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials.
In order to get your account re-activated, these fields need to be removed.
Thank you.
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danReplied on April 17, 2017 at 10:45 AMHow can I remove them if I can't login? I will remove the form.
*Regards,*
*Dan Lawrence*
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BJoannaReplied on April 17, 2017 at 12:05 PM
I saw that you reported same issue on this thread https://www.jotform.com/answers/1120947, as well. My colleague has activated your account myalarm.
Let us know if you need further assistance.