- danAsked on April 17, 2017 at 09:38 AM
all my forms are off line and I can't sign in
- SvenAnswered on April 17, 2017 at 10:24 AM
You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials.
In order to get your account re-activated, these fields need to be removed.
- danAnswered on April 17, 2017 at 10:45 AMHow can I remove them if I can't login? I will remove the form.
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- JotForm SupportBJoannaAnswered on April 17, 2017 at 12:05 PM
I saw that you reported same issue on this thread https://www.jotform.com/answers/1120947, as well. My colleague has activated your account myalarm.
Let us know if you need further assistance.