What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Bounce List

    Asked by exclusiveauto on April 17, 2017 at 12:58 PM

    I keep getting a popup that by email is popping up on your bounce list.  I keep selecting to remove it, and it keeps happening again.  I need to get this resolved.  Thanks

    Page URL:

  • Profile Image

    Answered by KadeJM on April 17, 2017 at 01:24 PM

    Usually your email address ends up in our bouncelist because it is being flagged by your email host and there can be a number of reasons for such namely their spamming and filtering algorithm.

    You can try marking us as not spam if your email allows an option for it or alternatively you can have your email host whitelist us which can help to resolve it.

    Please see the following guides for more help: