What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to take down payment information on form for a deposit?

    Asked by Christine  on April 17, 2017 at 01:52 PM

    some of our rooms we don't charge for but do require a deposit for any incidentals. Is there a place where we can take payment and hold it just in case something goes missing or is damaged?

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    JotForm Support

    Answered by jonathan on April 17, 2017 at 02:39 PM

    I recommend creating an account also. Please click on this link https://www.jotform.com/signup and use your email account to register an account with us. Make sure to use your email so that the forms you already have will be immediately move to your created account/username.

    As to your inquiry, I think what you are looking for is the Payment Authorization feature.

    User guide: How-to-Enable-Payment-Authorization

    You can use payment authorization to hold payment but only charged/capture payment only later when needed.

    Let us know if you need further assistance.