Unable to view form due to not being able to connect to server in FireFox

  • jsfprograms
    Asked on April 17, 2017 at 1:58 PM

    We are trying to view our form and getting message

    Unable to connect

    Firefox can’t establish a connection to the server at form.jotform.us.

     

    Page URL: https://form.jotform.us/63425311769155
  • KadeJM
    Replied on April 17, 2017 at 2:42 PM

    We see that you're experiencing an issue with not being able to connect to look at your form while using firefox.

    I have just checked on this problem on my end where I am able to view your form in FireFox and Chrome successfully so perhaps there was a temporary connection issue that caused you to lose connection at the time.

    I have cleared your form cache to refresh your forms for you and would ask that you please check this again and let us know if there's still any issues.

  • KadeJM
    Replied on April 17, 2017 at 2:45 PM

    Here's a screenshot from my end in firefox that I meant to include:

    Unable to view form due to not being able to connect to server in FireFox Image 1 Screenshot 20