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    Unable to view form due to not being able to connect to server in FireFox

    Asked by jsfprograms on April 17, 2017 at 01:58 PM

    We are trying to view our form and getting message

    Unable to connect

    Firefox can’t establish a connection to the server at form.jotform.us.

     

    Page URL:
    https://form.jotform.us/63425311769155

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    Answered by KadeJM on April 17, 2017 at 02:42 PM

    We see that you're experiencing an issue with not being able to connect to look at your form while using firefox.

    I have just checked on this problem on my end where I am able to view your form in FireFox and Chrome successfully so perhaps there was a temporary connection issue that caused you to lose connection at the time.

    I have cleared your form cache to refresh your forms for you and would ask that you please check this again and let us know if there's still any issues.

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    Answered by KadeJM on April 17, 2017 at 02:45 PM

    Here's a screenshot from my end in firefox that I meant to include: