What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form does not look the same inside of the Form Builder and when it's previewed, because the wrong theme is loaded

    Asked by kjtours on April 17, 2017 at 02:04 PM

    Could someone take a look at my NEW DESIGN that is not showing up like how it's viewed on Jotform?

    Here's the link to the form online: http://discoverdigest.com/test

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 17, 2017 at 02:59 PM

    I was able to see mentioned issue and I was able to replicate it on my cloned form as well.

    Form Builder.

    Live form.

    On my cloned form I have tried to change the theme, but style of new theme was also different inside of Form Builder and on live form. 

    It seems that different theme is loaded instead of selected theme. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    JotForm Developer

    Answered by berkay on May 08, 2017 at 02:37 AM


    We are sorry for the inconvenience. This error is fixed now.

    You can keep using JotForm.

    Best Regards,