Form does not look the same inside of the Form Builder and when it's previewed, because the wrong theme is loaded

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    Asked on April 17, 2017 at 02:04 PM

    Could someone take a look at my NEW DESIGN that is not showing up like how it's viewed on Jotform?

    Here's the link to the form online:

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    Answered on April 17, 2017 at 02:59 PM

    I was able to see mentioned issue and I was able to replicate it on my cloned form as well.

    Form Builder.

    Live form.

    On my cloned form I have tried to change the theme, but style of new theme was also different inside of Form Builder and on live form. 

    It seems that different theme is loaded instead of selected theme. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    Answered on May 08, 2017 at 02:37 AM


    We are sorry for the inconvenience. This error is fixed now.

    You can keep using JotForm.

    Best Regards,