I have a few questions about opening up jotforms.

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    Michelle Rooney 
    Asked on April 17, 2017 at 02:23 PM

    looking to possibly open up jotform for my business, I know under pricing it gives a brief description for the free starter kit, could you give me more information as far as how I stay under the "free" kit?

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    Nik_C
    Answered on April 17, 2017 at 02:54 PM

    Sure. With Free plan these are the limitations:

    And this is short description:

    - 100 Submissions - Means that you have 100 submissions total per month. So your users can submit the form 100 times total in one month period. From which 10 can be payment submissions.

    - 100 MB Available space - Means that your users can upload 100mb of various files total. This limit is not timed based it is total for a Free plan, but if you remove some of the uploaded files you can free up space.

    - 5 Forms - Means you can create 5 forms total for a Free plan, but you can remove and create another form anytime.

    - 1000 monthly form views - Means that your users can view your forms 1000 times per month total, for all forms. This includes if you view the form as well.

    - 500 Total submissions Storage - You can have 500 submissions stored total under a Free plan. This is a limit for a Free plan and you can free that space up by removing some of the submissions. You can also purchase a Storage plan (which is 5$ per month) and store as many as you want.

    Hope this helps.

    Let us know if you have any further questions.

    Thank you!

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    Michelle Rooney 
    Answered on April 17, 2017 at 03:45 PM
    if I go over anything will there be a email sent or anything that w
    Michelle Rooney
    Owner, Michelle Lynn Rooney Photography
    http://jbfamn2012.wixsite.com/mlphotography
    Photographer Coordinator, Capturing Hopes Photography
    www.capturinghopesphoto.org
    "Life is not measured by the breaths we take, but by the moments that take our breath away"
    Check me out on social media:
    https://www.facebook.com/Michelle-Lynn-Rooney-Photography-1558669684408633/?pnref=lhc
    https://www.facebook.com/CapturingHopesPhotography
    ...
  • Profile Image
    Michelle Rooney 
    Answered on April 17, 2017 at 03:45 PM

    if I go over anything will there be a email sent or anything that will make me aware so I can stay under “starter”?
    Michelle Rooney
    Owner, Michelle Lynn Rooney Photography
    http://jbfamn2012.wixsite.com/mlphotography
    Photographer Coordinator, Capturing Hopes Photography
    www.capturinghopesphoto.org
    "Life is not measured by the breaths we take, but by the moments that take our breath away"
    Check me out on social media:
    https://www.facebook.com/Michelle-Lynn-Rooney-Photography-1558669684408633/?pnref=lhc
    https://www.facebook.com/CapturingHopesPhotography
    ...
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    BJoanna
    Answered on April 17, 2017 at 04:20 PM

    If you are near any of account limits, email will be sent to email address of your account notifying you about it, so that you can upgrade your account. Also when you go over the limit, email will be sent to your as well. At this point you will have another day to upgrade your account. If you do not upgrade your account, it will go over limit and your forms will be disabled. Account can go overlimit because submissions, form views and upload storage space. 

    Submissions and Form views are reset at first day of each month. If you go over this limit your form will be activated when submission counter is reset.

    Upload space for free accounts is 100 MB and if you go over this limit, you will have to delete submissions to clear the space and to activate your account.

    More about account usage and limits you can find inside of this guide:

    Understanding Your Account Usage/Limits

    Hope this will help.

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    Michelle Rooney 
    Answered on April 17, 2017 at 04:45 PM
    Ok thanks. I do have a event this weekend and I am looking for a form and a
    database to keep up with the information of the people that I photograph so
    how can I do that ??

    ...
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    BJoanna
    Answered on April 17, 2017 at 05:31 PM

    I have moved your new question to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1121414