I'm having trouble publishing or making my form active

  • Travelspots2
    Asked on April 17, 2017 at 3:31 PM

    Ive previously sent you this problem of not being able to make my form publish or enabled...

    I havnt heard back form anyone in your support.

    Please contact me

    7078451144

    lynda@trinidadbayvacationrentals.com

  • AIDAN
    Replied on April 17, 2017 at 3:34 PM

    I believe you are referring to your previous thread, in which my colleague ktyaguirre replied to you: https://www.jotform.com/answers/1119854

    Please consider following up in that thread, if you need further assistance with it.

    If you have a new issue that you would like us to address, please feel free to use this current thread for it: https://www.jotform.com/answers/1121281

    Thank you in advance. We are awaiting your reply.

  • Travelspots2
    Replied on April 17, 2017 at 4:08 PM

    Thank you for prompt response!

    I see the login information request on my form is part of the phishing terms...

    Were you able to remove request so that I may now enable form TY

  • Travelspots2
    Replied on April 17, 2017 at 4:11 PM

    Im also having trouble loging in on another PC.

    I hV my username: Travel spots

    And Cheetah1 for password

    How can I change or can you tell me if thos

  • AIDAN
    Replied on April 17, 2017 at 4:49 PM

    You're quite welcome.

    As your account have been re-activated, please use "Travelspots2" when logging in, because that is your username, otherwise you won't be able to access.

    You can also click on "Forgot password" if you don't remember it. This will send you a password reset instructions email.

    I hope this helps. If you need further assistance please let us know. Thank you.