What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm having trouble publishing or making my form active

    Asked by Travelspots2 on April 17, 2017 at 03:31 PM

    Ive previously sent you this problem of not being able to make my form publish or enabled...

    I havnt heard back form anyone in your support.

    Please contact me

    7078451144

    lynda@trinidadbayvacationrentals.com

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 17, 2017 at 03:34 PM

    I believe you are referring to your previous thread, in which my colleague ktyaguirre replied to you: https://www.jotform.com/answers/1119854

    Please consider following up in that thread, if you need further assistance with it.

    If you have a new issue that you would like us to address, please feel free to use this current thread for it: https://www.jotform.com/answers/1121281

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by Travelspots2 on April 17, 2017 at 04:08 PM

    Thank you for prompt response!

    I see the login information request on my form is part of the phishing terms...

    Were you able to remove request so that I may now enable form TY

  • Profile Image

    Answered by Travelspots2 on April 17, 2017 at 04:11 PM

    Im also having trouble loging in on another PC.

    I hV my username: Travel spots

    And Cheetah1 for password

    How can I change or can you tell me if thos

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    JotForm Support

    Answered by AIDAN on April 17, 2017 at 04:49 PM

    You're quite welcome.

    As your account have been re-activated, please use "Travelspots2" when logging in, because that is your username, otherwise you won't be able to access.

    You can also click on "Forgot password" if you don't remember it. This will send you a password reset instructions email.

    I hope this helps. If you need further assistance please let us know. Thank you.