My form is saying disabled

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    HighDefTech
    Asked on April 17, 2017 at 04:26 PM

    Hi, I just signed up and my first form is saying disabled and I cannot preview. Should I delete it and start again?

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    AIDAN
    Answered on April 17, 2017 at 05:15 PM

    Upon inspection of your account, I found that it got autosuspended because your form is collecting passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms, and grant us permission to remove the offending fields/form, we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.