Freight not charged through paypal

  • cliffhanger
    Asked on April 17, 2017 at 5:00 PM

    Added Freight to form, form totals show freight being added BUT when client went through to paypal the frieght dropped out and the client got the goods freight free.  How can i stop that?

  • Mike
    Replied on April 17, 2017 at 7:15 PM

    Have you solved the issue? I have tried to submit the Custom order your Floating Timber Shelf form, and shipping was properly forwarded to the PayPal.

    Freight not charged through paypal Image 1 Screenshot 20

    On the other note, since you embed multiple forms on the same page, it is recommended to use the iFrame form codes in this case:

    Getting the form iFrame code

  • cliffhanger
    Replied on April 17, 2017 at 9:45 PM
    New response receivedThank you for your Email:
    Yes all sorted thanks. The real proof will be when someone purchases again.
    Many thanks
    Dave Padfield
    Here is a few shots sent in from our clients of their installs showing different products from our range.https://www.youtube.com/watch?v=krsQIYFD9XQ
    Auckland office Ph: 0508 Shelving, Fax +64 9 909 7848 : P.O.Box 20-2094 Takanini 2112 Auckland New Zealand
    : Wholesale Orders HERE : PlaceMakers SKU Codes here .Follow us on Facebook
    ...
  • Kiran Support Team Lead
    Replied on April 18, 2017 at 12:20 AM

    No problem. Please do let us know here if you experience any issue with the payment. We will be happy to take a look again for you.

    Thanks!