What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do we free up space?

    Asked by dwelch on April 17, 2017 at 06:27 PM

    We are receiving a message that states we are out of space.  We deleted a number of past submission and we are still receiving the same message on our home page.  Can you tell me how to see how much space we have an also how to create more space?

    Best regards,

    Devin Welch

    Treiberg Wealth Management

    Page URL:
    http://www.treibergwealth.com/p/secure-file-upload

  • Profile Image
    JotForm Support

    Answered by Aury on April 17, 2017 at 09:41 PM

    Hello,

    Free users are allotted 100MB available space, your account is over the over limited as has 107.18MB available space used. In order to free the available space you have to download all uploaded files, here you are the guidelines:

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.

    If you have additional questions, please let us know.

    Regards.