v4 always kicking me out

  • Profile Image
    southind
    Asked on April 17, 2017 at 07:02 PM

    this v4 platform always kicking me out for some reason. it will give me first "Please reload" then when i reload the page it will redirect me to login page then i need to login again. sometimes my work don't save because of this.

     

     i don't have any adblocker install in my pc and i try different browser but i got the same results. I think this is only happening to my account.

     

    can you please check this out

     

    Thanks

     

  • Profile Image
    Chriistian
    Answered on April 17, 2017 at 10:26 PM

    I wasn't able to replicate the issue you are having. I'm able to log in to JotForm using the Chrome Browser without an issue.

    Can you please try opening your JotForm account on an Incognito mode browsing and see if this helps to solve the issue?

    Let us know if you need further assistance.
    Regards.