What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    v4 always kicking me out

    Asked by southind on April 17, 2017 at 07:02 PM

    this v4 platform always kicking me out for some reason. it will give me first "Please reload" then when i reload the page it will redirect me to login page then i need to login again. sometimes my work don't save because of this.

     

     i don't have any adblocker install in my pc and i try different browser but i got the same results. I think this is only happening to my account.

     

    can you please check this out

     

    Thanks

     

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    JotForm Support

    Answered by Chriistian on April 17, 2017 at 10:26 PM

    I wasn't able to replicate the issue you are having. I'm able to log in to JotForm using the Chrome Browser without an issue.

    Can you please try opening your JotForm account on an Incognito mode browsing and see if this helps to solve the issue?

    Let us know if you need further assistance.
    Regards.