problem with MACcomputer

  • Profile Image
    sisters7
    Asked on April 17, 2017 at 08:31 PM

    Some one who tried to register with our 2017 convention reservation had problem using a mac computer. This is what she wrote:

    "I tried to help her register and it didn't want to go through (at least that I could tell).  We were on a Mac.  I hit the back button on the form to see if there was an unfinished bit on the first page of the form and it then showed me the form within this frame but only part of the form and the "next" button was hidden and I couldn't do anything with it."

    Can you give an answer?

     

    Thanks.

  • Profile Image
    Ian
    Answered on April 18, 2017 at 01:01 AM

    I could not replicate the issue at my end.

    The form could not be submitted till the mandatory fields were filled.

    The result appeared at the bottom of the form. 

    I used Chrome on MacBook Air. FYI I used the direct link to the form ie https://www.jotform.com/70212365908151

  • Profile Image
    liyam
    Answered on April 18, 2017 at 01:10 AM

    If you are referring to the Preview before submit widget where by pressing the back button on preview hides the button and then does not allow you to show a preview again, can you try removing the said widget, refresh the form builder (refresh the browser) where the form is loaded, add again the widget. 

    Once done, please try again and let us know if the problem persists.

    Thanks.