What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Como reativo minha conta?

    Asked by Licitus  on April 18, 2017 at 12:28 AM

    Como posso reativar minha conta? Pois no Login aparece "failed - AUTOSUSPENDED". 

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    JotForm Support

    Answered by Kiran on April 18, 2017 at 01:53 AM

    This is a duplicate thread to https://www.jotform.com/answers/1121604 which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you! 

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    Answered by Licitus  on April 18, 2017 at 09:13 PM

    Prezado, boa noite,

     

    Não consigo acessar a outra resposta ( https://www.jotform.com/answers/1121604 ) pois ela está como privada e eu perdi o acesso da minha conta. Como posso reativar minha conta? Pois no Login aparece "failed - AUTOSUSPENDED". 

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    Answered by LicitusContabilidade on April 18, 2017 at 09:52 PM

    Eu já excluí os dois formulários que eu havia criado e que podem ter gerado a suspensão. Vocês podem reativar minha conta e os meus outros formulários?

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    JotForm Support

    Answered by EltonCris on April 19, 2017 at 03:02 AM

    Your account is already active upon checking. Your forms are working now. I think you're good to go.

    If you have any other questions, let us know.