What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The sessions all have the same sessionID number.

    Asked by sommerville88 on April 18, 2017 at 02:03 AM

    Also, I have this form https://form.jotformpro.com/70728043304954 and regardless of how I access it,




    They all go to the same form. If i change the field on one, that field changes on all 3 sessions. Same goes for the base form w/o a sessionID


  • Profile Image
    JotForm Support

    Answered by Chriistian on April 18, 2017 at 02:51 AM

    If you want to create a session link, you will need to use the email field to set up sessions since email addresses are unique and using the normal text field might result in conflicts because the chances that same records exist are high.

    Here's a complete guide on How to Save Forms and Continue Later.

    Do let us know if you need further assistance.

  • Profile Image

    Answered by sommerville88 on April 18, 2017 at 12:08 PM

    the 3 sessionIDs in my example are all unique, yet changing a field on one pending form changes that field on ALL the pending forms. That should not happen.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 18, 2017 at 01:52 PM

    Hello sommerville88,

    I was able to figure out the issue. All the URL which you have shared in your question does display different session ID but the hyperlink URL of all of them seems to be same. When you click any of the link, it always loads the following URL:


    I would suggest you to please click on the following URLs and make changes in all the three sessions, you should be able to save the changes without any problem:





    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!