What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
    JotForm Developer

    The user can not add the new recipient e-mail that ended with different extension

    Asked by Helen on April 18, 2017 at 04:31 AM

    The user has a new domain that a .racing domain. User's email address is jaime@jetjam.racing.  When the user is adding email addresses to the Recipient E-mail on the auto responder section, she/he cannot use valid email address because it does not know about the new .racing domain.   

  • Profile Image
    JotForm Developer

    Answered by irem on April 18, 2017 at 07:58 AM

    .racing TLD is now accepted as email recipient. Thank you.