The file upload is not showing in the frontend

  • Profile Image
    fabiownevesdebrito
    Asked on April 18, 2017 at 05:13 AM

    Hi

     

    The file upload is not showing in the frontend, but it is in the backend. Hide field is not activated.

    How to fi it? 

     

    Here is the link for the frontend: https://form.jotformeu.com/71044870684359

     

    Thank you

     

    Fabio

  • Profile Image
    liyam
    Answered on April 18, 2017 at 06:41 AM

    Hello Fabio,

    I'm not sure I'm fully understanding your concern. I checked your form and it seems to be set to show when the Organisation of jorney checkbox is ticked.

     

    You can remove this by editing your form and going to Settings > Conditions,

    then deleting the condition related to the checkbox and the upload field by clicking the properties (gear button)

     

    And then pressing the delete button

     

    If you have questions or if you need assistance, please let us know.