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    The file upload is not showing in the frontend

    Asked by fabiownevesdebrito on April 18, 2017 at 05:13 AM



    The file upload is not showing in the frontend, but it is in the backend. Hide field is not activated.

    How to fi it? 


    Here is the link for the frontend: https://form.jotformeu.com/71044870684359


    Thank you



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    JotForm Support

    Answered by liyam on April 18, 2017 at 06:41 AM

    Hello Fabio,

    I'm not sure I'm fully understanding your concern. I checked your form and it seems to be set to show when the Organisation of jorney checkbox is ticked.


    You can remove this by editing your form and going to Settings > Conditions,

    then deleting the condition related to the checkbox and the upload field by clicking the properties (gear button)


    And then pressing the delete button


    If you have questions or if you need assistance, please let us know.