The file upload is not showing in the frontend

  • fabiownevesdebrito
    Asked on April 18, 2017 at 5:13 AM

    Hi

     

    The file upload is not showing in the frontend, but it is in the backend. Hide field is not activated.

    How to fi it? 

     

    Here is the link for the frontend: https://form.jotformeu.com/71044870684359

     

    Thank you

     

    Fabio

    Page URL: https://form.jotformeu.com/71044870684359
  • liyam
    Replied on April 18, 2017 at 6:41 AM

    Hello Fabio,

    I'm not sure I'm fully understanding your concern. I checked your form and it seems to be set to show when the Organisation of jorney checkbox is ticked.

    The file upload is not showing in the frontend Image 1 Screenshot 50 

    You can remove this by editing your form and going to Settings > Conditions,

    The file upload is not showing in the frontend Image 2 Screenshot 61

    then deleting the condition related to the checkbox and the upload field by clicking the properties (gear button)

    The file upload is not showing in the frontend Image 3 Screenshot 72

     

    And then pressing the delete button

    The file upload is not showing in the frontend Image 4 Screenshot 83

     

    If you have questions or if you need assistance, please let us know.