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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some of the calculations do not work on the form

    Asked by VerMak on April 18, 2017 at 05:15 AM

    Dear support-team,


    our forms doesn´t work again. Many calculations are wrong. Please check our forms, because we got so many problems in the last three weeeks. 

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    JotForm Support

    Answered by candy on April 18, 2017 at 06:38 AM


    We're sorry for the inconvenience you have. 

    I have cloned your form named "VerMak Camping-Versicherung 08.2016.0" on my side in order to test it.

    First of all, I have seen that you have a missing field in the conditions as you can see the screenshot below:

    Please, fix this condition.

    Secondly, I would recommend you to use the Form Calculation widget as you have too many calculation with text boxes. Also, I couldn't find any calculation error in the conditions.

    Could you please tell us in which field do you have a problem with? So, we can check the specific field and assist much better.

    Thanks in advance.