What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is my limit on a free account only 5 forms?

    Asked by rodrigooliveirah on April 18, 2017 at 10:32 AM

    Olá. Está aparecendo para mim um limite de formulários, aparece que estou usando 30 de 5. Como é isso? Meu limite em uma conta free são só 5 formulários? Veja a imagem abaixo. Não estou entendendo esse aviso.

    __________

    Hello. A form limit is appearing for me, it appears that I am using 30 of 5. How is this? Is my limit on a free account only 5 forms? See the image below. I do not understand that warning.

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    JotForm Developer

    Answered by Helen on April 18, 2017 at 10:36 AM

    Hello,

    Thank you for contacting us.

    You are our old user, you created your account at 2013. We have limited the form creation lately. However, the old user's all forms were grandfathered. The only thing, you can not create a new form on your free account.

    If you want to create a new form, you must delete your 26 forms before. Or, you can upgrade your account to other paid plans. You can check paid account types and pricing via this link: https://www.jotform.com/pricing

    If you have any questions or issue, please do not hesitate to contact us.

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    Answered by rodrigooliveirah on April 18, 2017 at 12:00 PM

    Got it. 

    There was a sudden change in the boundary.

    Thank you very much, you took my doubt. By google translator