Is my limit on a free account only 5 forms?

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    rodrigooliveirah
    Asked on April 18, 2017 at 10:32 AM

    Olá. Está aparecendo para mim um limite de formulários, aparece que estou usando 30 de 5. Como é isso? Meu limite em uma conta free são só 5 formulários? Veja a imagem abaixo. Não estou entendendo esse aviso.

    __________

    Hello. A form limit is appearing for me, it appears that I am using 30 of 5. How is this? Is my limit on a free account only 5 forms? See the image below. I do not understand that warning.

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    Helen
    Answered on April 18, 2017 at 10:36 AM

    Hello,

    Thank you for contacting us.

    You are our old user, you created your account at 2013. We have limited the form creation lately. However, the old user's all forms were grandfathered. The only thing, you can not create a new form on your free account.

    If you want to create a new form, you must delete your 26 forms before. Or, you can upgrade your account to other paid plans. You can check paid account types and pricing via this link: https://www.jotform.com/pricing

    If you have any questions or issue, please do not hesitate to contact us.

  • Profile Image
    rodrigooliveirah
    Answered on April 18, 2017 at 12:00 PM

    Got it. 

    There was a sudden change in the boundary.

    Thank you very much, you took my doubt. By google translator