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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Charts not displaying on visual reporter

    Asked by waldensecurity on April 18, 2017 at 11:10 AM

    When I make changes to the sizes of the pie charts in visual reporter, the image disappears.

     

    Page URL:
    https://www.jotform.com/report/71074628920053

    Screenshot
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    Answered by waldensecurity on April 18, 2017 at 12:03 PM

    I've deleted those charts and re-added them to get the images back.  However, I still need this fixed or to know how I can correct.  This is not the best alignment of charts visually or for print.

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    Answered by waldensecurity on April 18, 2017 at 12:14 PM

    Use this form url now

     

    https://www.jotform.com/report/71074537220045

     

     

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    JotForm Support

    Answered by BJoanna on April 18, 2017 at 02:21 PM

    I have cloned your form and created Visual report of my cloned form, but I was not able to replicate mentioned issue. I was able to resize carts without braking them. 

    Here is my demo report: https://www.jotform.com/report/71076010851043 

    Can you please try again to create new Visual Report. If the issue still persist on your end please let us know. Also please tell us which browser and device did you used, so that we can try to replicate mentioned issue. I have create my report using Google Chrome. You can also try to use some other browser. 

    Let us know if you need further assistance.