What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not work

    Asked by Solal on April 18, 2017 at 11:30 AM

    Hi, my actual form does not work, even if it seems activated from where i am. Cloud you fix this ? 

    For knowing, i had a similar problem that you can find on this other support issue : https://www.jotform.com/answers/456437-My-forms-doesn-t-work#3


    Thanks a lot, Solal



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    JotForm Support

    Answered by BJoanna on April 18, 2017 at 01:09 PM

    Your account is autosuspended by our phishing system and because of that your form is disabled. I have inspected your form and I did not found any fields that are violating our Terms of use, so I have activated your account. Your form is working now.

    Let us know if you need further assistance. 

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    Answered by Solal on April 18, 2017 at 03:48 PM

    Thanks it work nice now, Congratulations again for your quick answer, your great services and the awesome tool that JorFrom is for (almost) everyone.