What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Add Your Logo field: Opening empty panel on click

    Asked by howardballinger on April 18, 2017 at 12:09 PM

    Just opens a blank grey panel on the right. I'd like to add a logo there, can I do it?

    Thanks  -- Howard Ballinger

    Page URL:

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    JotForm Support

    Answered by Nik_C on April 18, 2017 at 01:59 PM

    I was able to replicate the problem you're describing so I will forward it to our backend team for further checking.

    In the meantime, if you want to add the logo to the form, you can do that in two ways:

    1) Add the image field and add the logo:

    2) Add the Header field and then add the logo:

    We will inform you once the issue is resolved.

    Thank you for reporting it.

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    JotForm Developer

    Answered by berkay on April 20, 2017 at 01:52 AM


    This issue should be fixed now. Could you please try again, and let me know if error is persists.



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    Answered by howardballinger on April 20, 2017 at 12:43 PM
    Perfect, thank you! -- HB