Why approval workflow is not working properly?

  • cobtravel
    Asked on April 18, 2017 at 1:03 PM

    I can't seem to get the 2nd part of the email response to work. I got the first workflow working properly. Any ideas?

    Page URL: https://form.jotform.us/70903426726154
  • Nik_C
    Replied on April 18, 2017 at 2:45 PM

    Could you please tells us which emails are not going since when I tested I received all emails that are created. I assume that by "2nd phase" you mean the second notifier that should go if the form is approved. I received that email as well:

    Why approval workflow is not working properly? Image 1 Screenshot 20

    The conditions were that Approved is set to "Yes" and that Dean field is Chris Moberg. 

    If the issue persists please let us know what exactly is happening on your side.

    Thank you!