What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel my Jotform form

    Asked by Anna Matusz  on April 18, 2017 at 01:20 PM

    I am the president of Beaver Crating & Specialty Services.  We currently have your form on our website and need to cancel our order and stop the monthly payments.


    I do not remember my log in or password.  


    How do I cancel this order?

    Page URL:

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    JotForm Support

    Answered by Nik_C on April 18, 2017 at 02:57 PM

    Could you please give us anything related to that account, form ID, or where the form is embedded in your website since the link you provided is not working and I wasn't able to locate any paid account under your email address.

    We'll wait for your response.

    Thank you!