Unable to access my account

  • Regan Hage
    Asked on April 18, 2017 at 3:33 PM

    I am trying to log into my account and it says it's "auto-suspended". Can you please help me get logged back in? Is your site reliable? I have clients who need to access their contracts and I cannot...

  • John_Benson
    Replied on April 18, 2017 at 5:43 PM

    I checked your forms and I can see that one of your forms is asking for a password. It is against our terms of use asking for sensitive information such as login information or credit card information.

    Unable to access my account Image 1 Screenshot 20

    I have deleted the guilty field so I can activate your account back in good status. You can now login to your account and manage your forms properly.

    Please do get back to us if you have questions. Thank you.