What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do the prices in the pricing section account for the whole company?

    Asked by Martijn Verster  on April 18, 2017 at 04:11 PM

    We want to use jotform for our company. Do the prices in the pricing section account for the whole company, e.g. 39 dollar per month for silver. Or do we need to pay that price per user.

    We are a company of around 20 people and I think silver would be okay for the whole company. So we pay 39 dollar per month, even if there are 20 users?


    Kind Regards



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    JotForm Support

    Answered by Mike on April 18, 2017 at 07:36 PM

    Thank you for your interest in our service.

    Our prices are per account, and you do not have to pay for each user with JotForm. However, if you would like to connect additional accounts with separate logins to your main account, you will need to use a Sub User Account feature (see How to Share Forms with a Sub-account User).

    We have the following limits for Sub Accounts:

    Bronze subscription - up to 3 added sub-users
    Silver subscription - up to 10 added sub-users
    Gold subscription - up to 100 added sub-users

    There is also an additional collaboration option which is not limited to the number of users.

    If you have any follow up questions, please let us know.