No file uploads, how am I over 10MB limit?

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    vinvalentino
    Asked on January 07, 2011 at 04:38 PM

    None of my forms have file uploads as far as i know. I don't see any files uploaded in the form submissions, so why was my account disabled for being over limit?

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    Mavee
    Answered on January 07, 2011 at 05:25 PM

    How many submissions do you have?

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    aytekin
    Answered on January 10, 2011 at 08:15 AM

    These are the forms that have uploads 1480515066 and 93294209308. You can delete submissions to get your space back.

    But I re-enabled your account back. While we investigate this. It might be a problem on our end. I think some of your uploads are still in the system even though you deleted the submissions.

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    aytekin
    Answered on January 11, 2011 at 09:29 AM

    We investigated this issues and found that all calculations are correct. You really have uploaded files. You must either delete those files or upgrade to Premium.