- vinvalentinoAsked on January 07, 2011 at 04:38 PM
None of my forms have file uploads as far as i know. I don't see any files uploaded in the form submissions, so why was my account disabled for being over limit?
- MaveeAnswered on January 07, 2011 at 05:25 PM
How many submissions do you have?
- JotForm FounderaytekinAnswered on January 10, 2011 at 08:15 AM
These are the forms that have uploads 1480515066 and 93294209308. You can delete submissions to get your space back.
But I re-enabled your account back. While we investigate this. It might be a problem on our end. I think some of your uploads are still in the system even though you deleted the submissions.
- JotForm FounderaytekinAnswered on January 11, 2011 at 09:29 AM
We investigated this issues and found that all calculations are correct. You really have uploaded files. You must either delete those files or upgrade to Premium.