What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a minimum period for JotForm subscription

    Asked by DanCarruth on April 18, 2017 at 04:59 PM

    Sorry to bother you,

    Your information states we can cancel at any time. My supervisor would like to know if there is a minimum period of time before you can cancel?

     

    Thank you for your help, I appreciate it.

     

    Dan

  • Profile Image
    JotForm Support

    Answered by Mike on April 18, 2017 at 09:59 PM

    Thank you for contacting us.

    We provide monthly, yearly and bi-yearly subscription plans. It means that if you need the service on a monthly basis you can subscribe to the monthly plan and cancel it when the paid status is not needed.

    We also have a 30 day full refund policy.

    If you have any follow up questions, please let us know.