What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions on my form is no longer working

    Asked by Chapatti on April 18, 2017 at 05:13 PM

    Yet again......

    Again I have conditions on my form that was working fine and now it stopped working. Please can this be fixed ASAP...?????

  • Profile Image

    Answered by Chapatti on April 18, 2017 at 05:35 PM



  • Profile Image
    JotForm Support

    Answered by jonathan on April 18, 2017 at 10:24 PM

    We apologize for the delays. Can you please tell us the URL of your form that have the issue. 

    You have a lot of form already so I am not sure which one.

    We did have issue earlier with Conditions and calculations on the form not working. But it had been fixed immediately. What I suggest is you also test now if the Conditions on your form were now back to normal working state.

    Let us know if issue persist.

  • Profile Image
    JotForm Developer

    Answered by erhan on April 19, 2017 at 07:24 AM


    Your problem should be fixed. Please let us know if it still persists.