What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an option to customize the Plan & Pricing ?

    Asked by Viknesh on April 19, 2017 at 01:37 AM

    Hi,

    I am in the process of deciding which solution to opt for my website and social media campaigns. We are a popular electronics shop here in UAE. We have over a million customers visiting our website www.sharafdg.com every month.

    I do not need all the features of Gold except the 100,000 form submission. I only need a maximum of 25 forms or less in a month (Bronze).  I need the 100,000 form views of Silver. Basically, I need the bronze package with the 100,00 form views of Silver and 100,000 form submission of Gold package. 

    Is there a way to customize the package ?

     

    Viknesh.

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 19, 2017 at 03:35 AM

    Unfortunately it is not possible to customize the plan and pricing. 

    If you will receive up to 100,000 submissions per month I would suggest you to upgrade your account to Gold plan. 

    I would also suggest you to check this guide, to find more about account usage and limits:

    Understanding Your Account Usage/Limits

    Let us know if you need further assistance.