What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Block IP

    Asked by emillo19525 on July 08, 2012 at 11:31 AM

    Hi,

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    JotForm Support

    Answered by liyam on July 08, 2012 at 12:26 PM

    Hi emillo19525.  Can you please provide us more details about your concern?

    Looking forward to your response.

    Thanks.

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    Answered by emillo19525 on July 20, 2012 at 08:42 AM
    Welcome. I do not know why it happened, but I am very worried, as it is
    shown that zbanowao me how to enter the page jotform.com, find attached
    screen that shows up when I go to the form, write to the company, is
    offering direct logo this notice, but they replied that it had someone with
    me to block Jotforma
    2012/7/8 JotForm Support Forum
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    JotForm Support

    Answered by liyam on July 20, 2012 at 12:47 PM

    I'm sorry I'm not able to understand your concern.  If the problem is that your IP address is being blocked by jotform, can you provide us your IP address?  You can visit whatismyip.net and tell us the IP address that appears there.

    Also, image attachments do not appear here at the forum.  May I request from you to upload your screenshot somewhere (or via this link) and provide us the link to the screenshot so we can understand your issue further?

    Thanks.

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    Answered by emillo19525 on July 20, 2012 at 02:13 PM
    89.76.99.193 - this is my IP
    URL to the screen:
    https://cms.jotform.com/uploads/image_upload/image_upload/global/1754_PROBLEMJOTFORM.PNG
    The problem is that I can not go to wgl jotform.com, because once I has
    just pops up a window (screen)
    whatismyip.net, written with the administrators of this site and they tell
    me that my address is correct and that it should not be banned anywhere ..
    2012/7/20 JotForm Support Forum
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    Answered by gori-mathew on July 20, 2012 at 02:30 PM

    Hi ;

    Your account is being  suspended due being suspected for phishing. I have checked your forms and there is a form (WERYFIKACJA,Odwołanie,WEZWANIE and Protokół zatrzymania osoby)  that have password fields. This is against our terms of service as we don't  support membership features (i.e login form).

    I have re-activated your account ,but please lets know the purpose for these forms.

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    Answered by emillo19525 on July 20, 2012 at 02:37 PM
    Sir, but I have used only for himself. If this really is a problem, please
    delete these forms ...
    2012/7/20 JotForm Support Forum
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    Answered by gori-mathew on July 20, 2012 at 02:47 PM

    Our phishing detector system will always detect forms with passowrd fields irrespective of their purpose and have them auto-suspended, but if such forms are used for a good purpose we will always investigate and have them unsuspended.

    You can delete these forms yourself or modify them to remove the passwod field to avoid your account being suspended in future.

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    Answered by emillo19525 on July 20, 2012 at 02:49 PM
    Well, they usually "hung my account" and this time it was clearly written
    that my account has been banned
    2012/7/20 JotForm Support Forum
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    Answered by gori-mathew on July 20, 2012 at 03:01 PM

    You have more that 50 forms in your account and some more have password fields. I will suggest you edit/delete these form with password fields if you are really not using them.

    They are the ones always causing your account to be detected and your IP suspended. Your account is active and your forms fine, keep enjoying jotform!