What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    About pricing

    Asked by manos22 on April 19, 2017 at 03:54 AM

    We are interested to make the signup to ''Bronze''.

    We would like to know whether the payment of the subscription is monthly from the date of registration.

    We would like to ask if we can use it and activate or deactinate the signup according to our needs,if it can be done,please tell us how this is done.

    Thank you very much.

  • Profile Image
    JotForm Support

    Answered by candy on April 19, 2017 at 04:24 AM


    You can choose Monthly, Yearly or Bi-yearly payment options while upgrading. So, the payment of the subscription would be MonthlyYearly or Bi-yearly from the date of your registration.

    Please check our guide at the following link related to upgrading your account with detailed information: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you want to cancel your paid account within 30 days of your payment, we’ll issue a full refund.

    If you need further clarification, please do not hesitate to contact us.