What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No submission data on form?

    Asked by Trentotto on April 19, 2017 at 05:33 AM

    Hello

     

    I think i have a problem with a form.

    https://eu.jotform.com/Trentotto/econic-picnic

     

    There is no data/soumissions

    Is it possible to find the datas ... i don't understand why there is no data.

     

    Thanks !

    Page URL:
    https://eu.jotform.com/Trentotto/econic-picnic

  • Profile Image
    JotForm Support

    Answered by Charlie on April 19, 2017 at 06:50 AM

    Hi,

    Upon checking that form, there's actually no submission on it. Were there submissions on it before? Did you delete them perhaps?

     

    Have you tried making a test submission? Try filling out the form and hit the submit button. See if you are able to receive the submission. To view the submission, please follow this guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If your form is embedded on a web page, could you share us the link to it? It is possible that the link you shared is not the actual form you used for production.

    We'll wait for your response.