Submissions not showing up

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    shyrabbit
    Asked on April 28, 2010 at 12:26 PM
    New submissions aren't showing up in my log and the uploaded images from the sender are not showing up in the emails I receive when a submission is sent.
     
    Please Help!
     Michael
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    aytekin
    Answered on April 28, 2010 at 12:28 PM
    What do you mean by your "Log"? Did you try logging into your account, selecting on your form and then clicking on "Submissions" button?
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    shyrabbit
    Answered on April 28, 2010 at 12:28 PM
    Me again...it appears the emailed submission notice is missed the upload image button completely.
     Michael
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    shyrabbit
    Answered on April 28, 2010 at 12:30 PM
    Yes, I logged in, went to submissions and the last submission that shows was from 04-12-10. There have been 3 more submission since and none of those show up.
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    aytekin
    Answered on April 28, 2010 at 12:32 PM
    What is the URL of the page that has this form?
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    shyrabbit
    Answered on April 28, 2010 at 12:34 PM
    http://shyrabbit.com/CallsOnline.html
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    aytekin
    Answered on April 28, 2010 at 12:35 PM
    They are on the v2:
    http://v2.jotform.com/user
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    shyrabbit
    Answered on April 28, 2010 at 12:39 PM
    OK, good. Thanks!

    I assume this will change with new forms created in the new version?
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    aytekin
    Answered on April 28, 2010 at 12:41 PM
    You should probably update form code on your site with a new form code. That is required for payment forms that also include upload fields.

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    shyrabbit
    Answered on April 28, 2010 at 12:47 PM
    I just went to v2.jotform.com to view the latest submissions  and when I try to open them I get a screen that just has a small window at the top the says "JotForm" with the words "question" and "answer" both underlined and not active, no form shows.
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    shyrabbit
    Answered on April 28, 2010 at 12:49 PM
    I assume to update my code I simply open the form, save and copy code again. Is this correct?
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    aytekin
    Answered on April 28, 2010 at 01:36 PM
    Yes, click on "Share Form" button on the form builder and copy the code provided.
    http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

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    shyrabbit
    Answered on April 28, 2010 at 01:44 PM
    Are the form gone that I refer to above gone?
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    aytekin
    Answered on April 29, 2010 at 01:47 AM
    I can see the form fine on your web site and it seems to be updated with the new version code:
    http://shyrabbit.com/CallsOnline.html