What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I clear my Form Cache?

    Asked by chediski on April 19, 2017 at 09:37 AM
    but I still don't see
    the settings box on the left side of the screen per what you sent me so I
    could clear the cache
  • Profile Image
    JotForm Support

    Answered by Jim_R on April 19, 2017 at 09:39 AM

    You should find that option on your Account's Settings page https://www.jotform.com/myaccount/settings

    Complete guide: How-to-Clear-Your-Form-Cache

    For your convenience, I took the liberty of clearing your Form Cache instead. In case you need more help, don't hesitate to ask.