What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why PDF Embedder Widget properties panel is not opening properly?

    Asked by ustasc on April 19, 2017 at 09:58 AM

    The PDF embedder widget is not functioning. Is this an issue you're addressing? I've tried editing the form in Chrome and IE with no better results. When you click on the form item and select the wizard you see the side bar expand but it perpetually churns without loading the fields to edit.

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    JotForm Support

    Answered by Nik_C on April 19, 2017 at 12:22 PM

    I tested our PDF Embedder widget but I wasn't able to replicate this problem, the Properties panel is opening fine:

    If the issue persists please try Clearing of your Browser's cache and see if it helps.

    Let us know if the issue persists.