Why PDF Embedder Widget properties panel is not opening properly?

  • ustasc
    Asked on April 19, 2017 at 9:58 AM

    The PDF embedder widget is not functioning. Is this an issue you're addressing? I've tried editing the form in Chrome and IE with no better results. When you click on the form item and select the wizard you see the side bar expand but it perpetually churns without loading the fields to edit.

    Jotform Thread 1123102 Screenshot
  • Nik_C
    Replied on April 19, 2017 at 12:22 PM

    I tested our PDF Embedder widget but I wasn't able to replicate this problem, the Properties panel is opening fine:

    Why PDF Embedder Widget properties panel is not opening properly? Image 1 Screenshot 20

    If the issue persists please try Clearing of your Browser's cache and see if it helps.

    Let us know if the issue persists.