What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving PDF copy of form submissions

    Asked by BLTETOWN on April 19, 2017 at 10:51 AM

    We are not receiving the PDF copy of form submissions.  I have checked all of our forms, and that setting is on.  How can we correct this and receive the PDF copies of our forms with the emailed submission?

    Thank you!

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    JotForm Support

    Answered by Rose on April 19, 2017 at 11:00 AM

    We are sorry for this inconvenience. 

    We were not able to replicate it on our side, could you please try again and let us know if the issue persists? Please also provide us as much information as you can.

    Waiting for your return.