We did some GetMore tasks but our account is still overlimit

  • OurMothersHome1
    Asked on April 19, 2017 at 11:32 AM

    We did the things necessary to increase our quota but our form is not working. We have 115 submissions and are allowed 170.

  • Support_Management Jotform Support
    Replied on April 19, 2017 at 1:09 PM

    Hello 😊 Your current monthly submission limit is indeed at 170 per month. I have recalculated your submission count and removed the overlimit status of your account.

    Check it again from your end by going to your Account's Usage page and let us know if you need more help.